Insurance Claims

Insurance Claims

SEVERE WEATHER CAN WREAK HAVOC ON YOUR HOME, AND PARTICULARLY ON YOUR ROOFING SYSTEM

If your property sustained damage due to a storm, it’s important to contact a roofing contractor you can trust. With over 31 years of experience in the roofing industry, Moss Roofing has worked with countless homeowners to rebuild after the storm. We treat each of our clients like family and will handle your claim with honesty, integrity, and our highest standards of workmanship. We believe this helps set us apart from other roofing contractors that hover after storms to try and get the project and your insurance money without doing a quality job. With our high level of professionalism, you can count on Moss Roofing to do it right the first time.

We repair both residential and commercial roofs due to storm damage. Moss Roofing will also assist in replacing siding, windows, and gutters if they sustained damage in the storm as well. After we finish the work on your property, we will perform all the necessary cleanup from our repairs. We will also remove other debris, such as leaves and twigs that fell during the storm. We will leave your home in the condition it was before the storm.

CLAIM PROCESS

We understand that the claim process for home repairs can be lengthy and overwhelming at times. At Moss Roofing, we have broken down the claim process into 9 easy-to-follow steps to help guide you through.

STEP 1

INSPECTION

Our team will come out and inspect your property. We may find that you do not have extensive enough damage to warrant an insurance claim. However, should we find that you do need to file a claim, our inspection report will provide a clear analysis of the state of your roof. This will provide the necessary documentation to begin discussing your coverage with your insurance company.

STEP 2

FILE A CLAIM

If we determine that you do have enough damage to your property to substantiate an insurance claim, this is the time to reach out to your insurance carrier to begin the claims process.

STEP 3

ADJUSTER MEETING

You will be assigned an insurance adjuster who will come to your home to inspect your roof and any other damage your property may have sustained.

STEP 4

INITIAL INSURANCE ESTIMATE

Once the insurance adjuster has surveyed your property’s damage, they will provide an estimate for repairs and present you with your first check toward your claim. At this time, you should share this estimate with us, so we can review it and make sure the estimate properly reflects the costs of the necessary repairs.

STEP 5

MORTGAGE CHECK

If you have a mortgage on your property, it is critical that you send your check to your mortgage company to have it endorsed. Not doing this step can hold up the claim process.

STEP 6

SUPPLEMENT PROCESS

Missing supplements, such as applicable code items, or additional damage not properly noted on your claim, should be submitted to your insurance company. Once it is reviewed, the insurance company will provide a revised estimate and additional payment information. Moss Roofing will also provide you with updates throughout this process.

STEP 7

CONSTRUCTION

After all of the above steps are complete in the claim process, your repairs can finally begin. We will then order the necessary materials and begin construction on your project.

STEP 8

INVOICING

Once your project has been completed, our office will submit a final invoice to your insurance company reflecting all of the work that was done on your property with applicable photos. Once received, it usually takes your insurance company 5-10 business days to process the paperwork and submit final payment.

STEP 9

PROJECT CLOSE

Once the final payment is received, please notify us. We will schedule a time to come to your property to collect the final payment and hand over any applicable warranty paperwork!

STEP 1 INSPECTION

STEP 2 FILE A CLAIM

If we determine that you do have enough damage to your property to substantiate an insurance claim, this is time to reach out to your insurance carrier to begin the claims process.

STEP 3 ADJUSTORS MEETING

You will be assigned an insurance adjuster who will come to your home to inspect your roof and any other damage your property may have sustained.

STEP 4 INITIAL INSURANCE ESTIMATE

STEP 5 MORTGAGE CHECK

If you have a mortgage on your property, it is critical that you send your check to your mortgage company to have it endorsed. Not doing this step can hold up the claim process.

STEP 6 SUPPLEMENT PROCESS

STEP 7 CONSTRUCTION

After all of the above steps are complete in the claim process, your repairs can finally begin. We will then order the necessary materials and begin construction on your project.

STEP 8 INVOICING

STEP 9 PROJECT CLOSE

Once the final payment is received, please notify us. We will schedule a time to come to your property to collect the final payment and hand over any applicable warranty paperwork!

CONTACT US FOR A FREE STORM DAMAGE INSPECTION

If you have sustained storm damage or suspect you have storm damage to your roof or siding, give Moss Roofing a call today. We will set up a time for a free inspection and will provide you with our best assessment of the condition of your property. We will work with you to get your property back in the same condition it was prior to the storm.